Wish I read the reviews before I tried to grab something quick before my flight. Awful. 6 employees at a table talking. One working.kept saying yeah it’s being made…. Waited 14 mins for a sandwich which they said was being made in the back but turned out nobody was in the back. AVOID this spot.
Purchased a Bacon Egg Cheese and Avocado breakfast burrito from the pre-made section. The bacon was burnt and there was no Avocado or Cheese! Don’t waste your money this place is awful. In fact don’t buy anything at the airport, overpriced garbage. Bring your own food!
Visit Date 1/7/26 8:29 am. A Masterclass in What Not to Do I embarked on a quest to contact corporate directly, but alas: easier to find Bigfoot than a proper email address, apparently. Look, I get it. We all have bad days. But there's a difference between having a bad day and treating basic food safety like an optional suggestion. The staff member who prepared my order seemed genuinely offended by my audacity to... order food? At a food establishment? The horror. The earbud removal, executed with gloved hands that then went straight back to food prep, was honestly impressive in its efficiency. Wrong, but efficient. And the pièce de résistance? Watching her resurrect what I can only assume was vintage dressing by adding it to a fresh tahini bottle, giving it the old shake-and-pray treatment, and serving it like nothing happened. Chef's kiss. Literally, because those gloves had been everywhere. Here's the thing: I work in food service. I know the grind, the long shifts, the difficult customers. But I also know that when someone's health is literally in your hands, you rise to the occasion, or you find a role where public interaction and food handling aren't part of the job description. This isn't about being front-facing or customer-service-y. This is about not making people sick. We need to stop normalizing this in hospitality. Period. Cross-contamination isn't a personality quirk; it's a health violation. And management, if you're reading this: if corporate is this hard to reach, that's telling. Your team needs better training, support, and accountability. We can do better. We must do better. PS- Many menu items posted were not available on the self serve order kiosk. Both staffers that came out had earbuds in.
Fast, kind service. Grateful for an opportunity to have something healthy at the airport!
Stopped here as it looked healthyish and quick.. Quick was not what happened. 4 people walking around about as slowly as possible and took 15 minutes to make a burrito when all the ingredients were sitting right in front of them. No urgency or care that people are literally on a travel schedule at the airport. Avoid
I took Modern proper bowl which comes with brown rice. Absolutely uncooked rice. Its like eating raw rice grains and when I tried to explain to the employee she was denying and didn't even check back on what she is serving to new customers. Never will be back again. I would never recommend this place
Service was great and bowl was well made, but the modern proper bowl was simply not good. Avoid the sauce they offer that is pink.
Extremely expensive food, only to receive the most disappointing panini I ever had. Plus the worker at the salad station was very unfriendly. If you don’t like your job, then maybe go somewhere else.