About - Canton House
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Amenities and More
Offerings
- Coffee
- Comfort food
- Healthy options
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
Top Reviews
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I have always loved the food from here. And I would have given this please a full five stars if it hadn't been for my experience just now. Yesterday evening I ordered takeout. I wasn't able to eat it right away when I got home, but when I sat down to eat it the chicken was super hard and very dry, and the crab rangoon were the same way except for they tasted old and the filling inside color looks off. I also had their chicken fried rice which was super super dry and had no seasoning. I have never had a bad experience from there with their food but last night was the worst food from there I've ever gotten, needless to say that I didn't eat it. A little while ago I called to talk to the owner to tell her about the food and as I told her on the phone I have always loved their food and never had a problem at all with their food except for last night, so she offered me the same meal or a replacement of my money. I debated on which to do because I was really looking forward to my meal last night but I told her I would just go ahead and take my money back. When I got there and went inside, after she handed me my money she proceeds to tell me that she does not want my service anymore because I don't like her food. And I told her no like I told you on the phone, I have always loved your guys's food it's just last night it was not right and she then tells me well if you don't eat it right away it always gets hard! As I told her, I have gotten Chinese food plenty of times and had leftovers and it was never hard or as dry as what that was, and that was leftovers that I had eaten the following day, and I sat down to eat their food maybe 35 to 40 minutes after I got home. She then repeated herself and said she no longer wants my business. I feel as a business owner that yes she corrected her mistake, but to tell somebody they can't come back because I politely told her about how the food was, is not a very good business owner to act that way. I was not trying to offend her in any way shape or form, again as I told her numerous times that I have ALWAYS loved their food, and had never gotten bad food from them up until last night. Sorry for the book, but I wanted to explain what happened and why I rated them so low. But so everyone knows, they do usually almost 99.99% of the time have excellent food. I just don't know what she said to me was right because the business owners should be able to accept criticism that was said in a very polite and nice way and not tell somebody they can't come back.
You couldn't ask for fresher vegetables. Everything tasted great and the staff was super friendly. Not to mention that the prices are super reasonable.
Canton House is excellent Chinese-American food. It appears to be run by a Chinese family. Owners are conscientious...once they forgot one item from my order and made a point to call me and let me know that they accidentally forgot it and would add it to a future order. I like their food and their service.