About - Columbus Birria
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Amenities and More
Offerings
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible parking lot
Atmosphere
- Casual
Top Reviews
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I will start off by saying the food was amazing. However, the service itself left a lot to be desired. We hired Columbus Birria to cater our post-elopement reception. The event was about 150 people, mostly close relatives and friends. Minimal expectations, mostly just a very large family get together. My biggest concerns regarding my review: They showed up late. There was bad traffic the day of the event, but they were 3.5 hours later than they said they would arrive. They were very slow to get food out to our guests. People who got their food first did not cite this issue, but as the evening and night progressed people had to wait in line (up to an hour) and then wait on their food up to another hour (which they were told from the point of order it would not be that long). Communication day of the event was lacking. We were not aware they would be late, and we were not aware of the domino effect this had in terms of speed and readiness. We had communicated with the truck ahead of time to make sure they would be able to handle this many people and were assured it would not be an issue. Again everyone loved their food, but the overall lack of communication is worth me having to point out for our event.
I do not reccomend. We hired Columbus Birria for our reception and we're beyond disappointed. The food was good, but the service was the worst I've ever had. Communication is a big part of hiring a service and Columbus Birria lied to myself and my guests and failed to own up to any part of the situation. I had spoken with them months before about having to wait in line for 45 minutes to get food and they had assured me that they are much more organized for private events. In our phone call they had told us they would arrive around 2, as our event started at 4. At 1:00 I got a text that they were not arriving until 4 to 4:30 with no explainatiom on why. That was fine because I trusted that they would be able to handle a large group of guests. Then at 5:15 I had to call them because there was no sight of them and no update. When they did finally arrive, it took them a long time to set up and start serving. This ultimately lead to the majority of our guests waiting over an hour for their food or going home without any. There seemed to only be 2 people working in the truck for this party of 140 people. The thing that angers me the most is that they had told many of my guests that their orders would be up in just a few minutes when it actually took an hour or more. Had there been any communication, they would have been able to walk around and come back in an hour. On top of that, I was told they had run out of tortillas and my family members brought them extras from their kitchen. I had expressed my extreme disappointment to Kacey via text and I received only excuses rather than any accountability.
Delicious, every time. Always get the birria tacos, and it’s SO good! It’s very fresh tasting. The cilantro, lime and dipping sauce really gives it an extra oomph