About - Croix Grand Hotel
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Property is rundown and need an overall improvement Advertised with continental breakfast, dont waste your time going to get it because the equipment are broken, such as, hot water section from the coffee pot is not working, yet there was plenty oatmeal at hand. I would not be upset if there was no breakfast because the hotel rate was reasonable. There were people talking outside the room. This hotel has a lot of potential if it got renovated, this would allow for better customers.
I reserved this “hotel” based on the images in Expedia. It’s unbelievable how a platform like Expedia let companies like these to scam people. I wish I have read the reviews before reserving a room for $445.50 that were wasted. I checked out quicker than it took me to check in. The front desk lady was not welcoming at all and was really rude. As soon as I drove into the parking lot, I felt the vibes. I got the keys to my room, and while opening the door, I could see the a/c unit through the window and it was dusty. I knew from there that I wouldn’t like the room. I still went it and it was really disappointing. The room was neglected and looked nasty. The beds weren’t even leveled up. I really hope this hotel gets shutdown. I’m glad I left. My comfort goes over the wasted money. If you read this, and you are considering reserving a room at this “hotel”, DON’T DO IT!
Visible bed bugs on the towels. The hotel policy is not to refund, after 15mins of checking in for unsatisfactory room. The first 15 mins are spent unloading and deciding where to eat before settling in the room.1