About - El Poco Loco
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Amenities and More
Offerings
- Comfort food
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Top Reviews
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Very good food. Seasoning was spot on, flavorful without being overdone. Salsa wad fresh tasting and yummy. Many options to get your tacos just how you like them. The young lady who took our order was super friendly and patient with us first timers. Not fast food but very good food made to order. Mmt family will be returning!
Worst place in history. I placed my order, meal came to 30$. they told me pull up and it would be five min well 15 pass by no food but the car behind me got their food, so I proceeded to go in ask the clerk was my food coming he says, I just gave you your meal no sir you did not. That was another lady and we do not look a like. He says well what did you order, I let him no he says ok a guy comes from the back and says I can make it give me 10min .I’m like sir it is now 30min after you said the initial time. I said well can I please get a refund, they both aggressively say we don’t do refunds well sir I did not receive my order. Well I’ll give you a credit I explain to him no I don’t want a credit cause I’ll never dine here again. He says oh really. Well if I call the manager it’s gone take 3hrs, Im like well it’s not my fault.I stayed calm the entire time because I don’t get any pleasure, in being rude like they were. So he gives me$20 back and says this is all I have and it’s from my pocket. Took the money visually upset my husband says what happened. He went right in and got the rest of my money smh
Very very disappointed is an understatement. I spent over $30 plus tip for 2 inedible meals. PS. I did call to complain only to be argued with. Seriously, I'm the customer. Don't disregard my feelings.