About - El Torito Restaurant
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Amenities and More
Offerings
- Coffee
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
Top Reviews
See All ReviewsVery nice little Mexican restaurant. Very helpful staff. Very clean. Food was hot. Service was great
Excellent fast service and food very tasty! Highly recommend this place. Best cinnamon coffe!!!
I have not visited the El torito restaurant on San Antonio Street.But I was a regular customer at the El torito on FM 725 until this morning when I was treated so rudely by not only the server but the manager as well.I ordered a menudo and coffee to go. The coffee was straight up trash no flavor nothing but a cup of hot water when I asked the young lady if she would exchange it for a Coke. I was told that since I had taken a sip of it they would not refund my money nor exchange it when I asked to speak to the manager he would not come to talk to me instead he had instructed the young lady to slam the window in my face and lock it. When I came home the menudo wasn't completely bad but it was a lot of broth and bones and I found a piece of broken china in the bottom of the container. I have called several times leaving messages for the manager to reach out to me. The fact that he would not speak to me in person not returned any of my phone calls speaks volumes about his character and business practices and customer service. I'm writing this post as a warning to others to avoid this place and spend your money elsewhere . Also hoping the owner of the company has a professional nature and would kindly reach out to me and investigate this matter. As I am now determined to follow through with other avenues. This was in fact discrimination.