About - Exclusive Jerk Carribean Restaurant
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Amenities and More
Offerings
- Comfort food
- Quick bite
- Salad bar
- Vegetarian options
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Atmosphere
- Casual
- Trendy
Top Reviews
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I truly wish I could give zero stars. My fiancé and I ordered from Exquisite Jerk yesterday and spent over $55 on food that was borderline inedible and handled with zero professionalism. From the moment we placed the order to the moment we tried to resolve the issue, this experience was a complete disaster. First off, my fiancé clearly and specifically asked for RED HOT SAUCE. Not jerk sauce. Red hot sauce. The woman charged $1 for it, which is already ridiculous, but fine. When we got in the car, my fiancé noticed the charge and confirmed it was for the red hot sauce. Once we got home and opened the bag—no red hot sauce anywhere. Not one container. I politely called to let her know it was missing. Instead of fixing the mistake, she argued and said it was “jerk sauce,” which is not what we asked for. When I calmly explained this, she caught a nasty attitude and hung up the phone in my face. Completely unprofessional and rude, especially when I never raised my voice or disrespected her. Now let’s talk about the food… because WOW. • Macaroni and cheese: Absolutely disgusting. Worse than plain Kraft mac and cheese—and that’s an insult to Kraft. No flavor, no creaminess, just straight trash. • Yams: Dry, bland, and clearly old. Not good at all. • Jerk chicken: HARD, dry, and had no sauce whatsoever. How is jerk chicken dry with no jerk sauce? That alone tells you everything. • Red beans and rice: Hard, undercooked, and flavorless. • Cabbage: Dry and sad, like it had been sitting around all day. The only thing that was somewhat edible was the shrimp with peppers, and even that turned into a nightmare. While eating, I discovered VEGETABLE STICKERS mixed into the dish. Not once. Three different times. They clearly did not remove the stickers before chopping the vegetables, meaning I unknowingly ate peppers covered in adhesive sticker residue. That is beyond unacceptable and extremely unsanitary. At that point, I tried calling back. Of course, no answer. I have a very distinctive phone number, so I’m sure it’s being ignored on purpose. Meanwhile, I’m now starting to feel sick, and honestly, eating adhesive stickers was not part of what I paid for. If that was the case, I could’ve just gone to the store and bought a pack of stickers myself. This place is overpriced, careless, rude, and unsafe. Charging people premium prices for poorly cooked food, missing items, nasty attitudes, and contaminated dishes is unacceptable. I will be escalating this issue because no one should pay $55+ to be disrespected and potentially poisoned. Save your money. Save your stomach. Do NOT eat here. The following pictures have been posted no towing what else we consumed without knowledge Due to this restaurant.
I used to support this place faithfully. Today we ordered Oxtails, rice w/ cabbage and all white jerk chicken, rice and cabbage. I was really disappointed in the chicken. Normally, the chicken is marinated but what I received was not. The flavor was only on the skin. The oxtails were just ok. The rice was slightly undercooked and lacked flavor. We tried calling back several times and no one is answering the phones. Hopefully they will read this and retrain their staff for consistency.
Don't bother ordering any food from here on doordash. They're going to waste your money and cancel it every time. They will NOT answer the phone so don't bother calling. If you decide to go up there expect them to have NO food. This is the worst jerk place in the south suburbs... I never leave reviews but i'm just fed up with this place.