About - Frank's Spaghetti House
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Amenities and More
Offerings
- Alcohol
- Wine
Top Reviews
See All ReviewsI came to Frank's tonight because I had an entertainment coupon and hadn't been there in years. I was very disappointed and will not return there again. I was told the coupon would not be honored and the prices really jumped. In the past they included soup or salad with the meal but that wasn't an option now. I decided to stay and had a really lousy $15 plate of spaghetti which was tasteless. I definitely will not return again, the meal and restaurant was a major disappointment. Don't waste your money here.
I called and placed my order after looking at Frank's website; tortellini Alfredo and stuffed shells. They called me back to tell me they didn't have either of those items, so I picked two similar items. The prices ended up being a lot higher than their website said, but I was not told that until I went to pick up the order. There was no salad or soup included with the meals either, but the website stated it was included. I spoke with the waitress who apologized and said it happens all the time because the website is outdated. I didn't plan for the drastic price difference, so I didn't take the order. Frank later called me to ask why. I explained, and he then told me I was never allowed back. I said I understood and then said thank you. He yelled at me for thanking him and then cursed me out in Italian.
Waitresses were great owner not so much. Called a head of time made a reservation, due to the large party of people attending verified separate checks would be an option was told yes on the phone waitresses were more then willing at the end of service to generate seperate checks, owner was informed with separate checks his waitresses would make out better his response "I don't care". Once a month our group of friends chooses a different establishment to gather, catch up with everyone's lives and have a good meal, this establishment will definitely not be a repeat.