About - Friendly & Amigo Restaurant
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Amenities and More
Offerings
- Alcohol
- Beer
- Comfort food
- Healthy options
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Trendy
Top Reviews
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Customer service should be the same for all customers regardless if you speak Creole or not.
Hello, I hope this message finds you well. I would like to report a situation that occurred during my visit to the restaurant. I had an interaction with a staff member who spoke to me in a manner that was not appropriate or professional. The tone was offensive, and it was difficult to communicate with them both in person and over the phone. This affected my experience as a customer. I am not sending this message to create a problem, but I believe it is important to inform you, because the way employees communicate has a strong impact on the restaurant’s image. I hope my feedback will help improve customer service for future guests. Thank you for taking the time to review my concern.
We stopped at Friendly Amigo on our way to Venice hoping for some good Haitian food, and this was honestly the worst experience I’ve had at a Haitian restaurant. Most of the menu was unavailable when we arrived. I spoke Creole clearly—I’m a native speaker—and the woman taking orders still seemed confused and nervous when I asked for something as simple as chicken with rice and plantains. Another customer had to jump in and say “poulet complet,” like I was asking for something unusual. They charge extra for pikliz, and the portion was tiny. The chicken had a strange smell, like it wasn’t cooked properly, and the patè filling was dry. When I asked what was in it, the cashier couldn’t even tell me. I won’t be returning. This place needs serious improvement—from customer service to food quality. Worst experience I’ve had with Haitian food.