About - Fritanga Managüita #3 Orlando
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Amenities and More
Offerings
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible parking lot
Atmosphere
- Casual
Top Reviews
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The food alone is delicious but expensive. On top of that they charge a card fee for not using cash and finally to add to the bill even more they charge 1% more in sales tax than it should be in Orlando. I have no idea if that is illegal but sales tax in Orlando is 6.5% and as you can see on my reciept from today they charge 7.5% sales tax in Orlando. So my already expensive $21 carne asada from a food truck style establishment total came out to $23.48 not including tip.
I got a Tamarindo Juice and it was terrible. The Juice tasted like had gone bad or was a week old. When I told the staff, the lady said there’s nothing she can do and only offered to replace it with another cup of the same jug! I bought over $100 in food and they could not refund the $7 juice which was bad. Terrible customer service. The owner’s reply shows how little they care about customer feedback. We definitely will not be coming back.
The food itself is good, very expensive but good, $100 for a family of four and we didn’t all get drinks and two kids shared a plate. The three stars are because of the service, the young lady at the register is rude, she has zero solutions to anything that comes up and she had an AirPod in her ear, I had to repeat myself several times to her, asking for their drink selection seemed to bother her as she pointed out sizes in a rude demeanor l, any question seemed to bother her. When we asked for salad on the side for the tacos, she said that the cook was new and she didn’t think he’d understand what we meant by salad with the cream and ketchup on the side. It is not difficult to communicate that to her co worker, The cook himself was really sweet, good service and a smile as we approached the window but this young lady at the register does not need to be the forefront of the eatery. Customers service makes all the difference in restaurants. The food would be worth the price if the service was up to par. The way the owner responds to any form of constructive criticism is arrogant, you have a business, learn to accept constructive criticism. No one as attacking your place of business, it’s a review.