About - Gigi Gourmet
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Amenities and More
Offerings
- Alcohol
- Comfort food
- Quick bite
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Atmosphere
- Casual
- Trendy
Top Reviews
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Are you kidding me? The worst customer service I’ve ever received. Apparently asking for a chicken tenders is too much for them. They offer fries or tater tots. I asked which was better. The lady stared at me and didn’t answer. I asked again. She said how should I know? Ok. Gave me a buzzer to get my food (12). Buzzer is broken. The food sat for 5 minutes getting cold. I looked over at the a few times and finally one of them waved me up to grab my food. No apology. No offer to fix it. And I’m pretty sure the bugs are all over the inside of that foodtruck. Very unsanitary! Avoid! Maybe the health dept may wanna check this place out.
Tried going today (2/16) and really wanted to like this place. The calendar on the Backyard Social website listed that three food trucks would be open today at 11:30 a.m. The Gigi Gourmet truck looked promising and had what appeared to be a great menu. We waited until about 11:47 a.m., and they were still not open. We stood at the window, and the worker did not even acknowledge our presence. There were three other people waiting as well, and they ended up leaving before we did. We stayed for about five more minutes and then left. That’s dollars walking away and they clearly do not care about making money. You are lucky to have a permanent station at backyard social, do not take paying customers for granted. Don’t waste your time or money. They clearly don’t care.
I am writing to express my disappointment with the service I received at your food truck. The staff member assisting me( this extremely rude lady) displayed a very negative attitude and made no effort to communicate clearly or understand my order. When I asked her to repeat the order to ensure it was correct, she responded rudely and stated that I was complaining and should go to another food truck instead. As a result of this interaction, I felt disrespected and chose to leave without placing an order. This experience was unprofessional and not what a customer should expect. I hope this feedback is taken seriously, as attitude and basic communication are essential in customer service.