About - Guerrero Restaurant
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Amenities and More
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Quick bite
- Small plates
- Vegetarian options
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
Top Reviews
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Went to get my aunt Lulu from the hospital (had her toes amputated), it being Valentine's day we wanted to treat her to a special lunch. And well it went down hill from the moment we made our choice. We go in and the looks we got was enough honestly to turn around but we thought hell most people look funny at others in wheelchairs. So we sat down. The lady waiting on us was extremely rude. She asked for our drinks. I said tea. She replied they don't serve tea. I did question it but choose water instead. She immediately looked at us and said well y'all can go somewhere else. We continued to sit not really understanding what just happened. Another lady about 5 minutes later came to get our drink order. She got it and went to get our drinks. She came back with a sad look and said sorry we can not serve you according to the other lady. So we just left very disappointed and really with no explanation. Will never go back.
The staff was nice. And the food was editable at best. I ordered cheese enchiladas. The enchilada Verde, but cheese enchiladas. Never have I ordered cheese enchiladas, anywhere and gotten tortillas rolled up with shaker cheese, the cheese out of a can, rolled up in the tortilla. I even asked the waitress if she could please take it back and ask them to do melted Mexican cheese, oh sure melted? 20 minutes later I got a new plate. And it was the same exact thing. We checked out and she asked if everything was good. And I told her no it wasn’t. That it was disgusting. She said oh OK and continue to ring up the food. We will not be back.
Today October 20th I placed an order at about 3:15 . Ordered ranchero steak burrito and asked for rice and beans. The girl on the phone told me it already comes with rice and beans. I said ok. Told me they closed at 4. I said sorry I didn’t know. My girlfriend picked up the food when we unboxed the food she was missing her rice and beans. I managed to return to the restaurant at around 3:50. The doors were LOCKED. Calling and knocking on the door I was ignored until about 4:05 . I explained to them I received no rice and beans with the burrito. They said it Doesn’t come with any rice and beans. They said they can’t help me. And I said I requested the rice and beans it doesn’t matter if it comes with the burrito or not. Unfortunately I received no receipt but I know the total was 33$ . If you guys wanna close early please do your best to not rush these orders you’re about to have the rest of evening off. Have people take orders over the phone who know what they’re talking about. Mi casitas in Fayetteville would never do this to me. 1 star Steak was burnt