About - H-Burger Bar
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Amenities and More
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
Top Reviews
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This restaurant should be embarrassed of their staff. To be in the service industry and have no emotional regulation whatsoever is wild. I simply asked for the breakfast potatoes that the menu clearly stated accompanied the burger I ordered. She told me the menu needed to be updated because they don’t actually come with it. I simply said but it states that it does and they make you pay in advance. She slammed my plate down and walked off. She then tried to come back and say she was just busy and had the entire bar to herself. That’s no excuse to treat a customer so egregiously for simply asking for the rest of the meal I paid for.
Abysmal service and rude staff. I ordered the Hill Country Tenders. I requested that no cheese or dairy (I'm allergic) be included. It seemed like a fairly straightforward request. After paying, the server advised they were out of tenders. No big deal. I switched over to the Messy Tots and, again, requested no lactose/dairy/cheese as I'm allergic. Upon bringing the food out, it clearly had the queso sauce on it. I respectfully brought the issue to the attention of the server. His response was to tell me "the menu clearly says it has cheese". I advised that I was aware of that fact, but that I requested no cheese/dairy products on it as I'm allergic. He just looked at me and walked away. I requested a refund through the app. We'll see if the company accommodates.
Cherry and her crew is awesome! Service was professional, food and drinks made perfectly. The had a huge rush and handled with calm and ease.