About - Harolds Chicken Plainfield
No description available.
Amenities and More
Offerings
- Comfort food
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Top Reviews
See All Reviews
Not the same as any of the chicago locations!! We have tried to call in our order several time over the last few days at different times. They literally never answer. We have driven to the location at different times and there's no one there when they should be open according to their hours listed. Never open on time and never open an hour before closing. At least not the 4 different days we tried. Tried to use grub hub and door dash. The apps took our money, but order had to be canceled because no one was at the location. Stopped in today because there were people inside. Menu says waffle meals, and jumbo shrimp, but the girl who took our order just said "no we dont have those." They don't have sweet n sour or shrimp sauce, only hot or mild. Also, there's a sign that says cash only. If you don't have cash you can zelle or cash app. They also have a atm that charges a crazy fee. Our goto Harolds is in Chicago on Wabash. Probably should have just driven to Chicago and back. This place was absolutely not worth the money. How does this business stay open??
I've been here a few times. Last time will be the last time. They often mess up my order. I like my mild sauce on the side, ask for it on the side, and 2 times they've left it out the bag completely, and the last time they put it on the food. Food had not been cooked all the way. At the prices they charge, you would think the food would be perfect. Last time I came, I brought my daughter in with me. Thank God she had on headphones while watching her tablet because the cursing and conversations they were having for the customers to hear was very unprofessional. They even had their own kids back there running around and playing. Highly disappointed. After moving to this area, I really wanted to find an Harold's that was close to home but this isn't it.
After waiting over 40 mins for 2 -6 pc wings I was highly disappointed with my food & the staff. Not only was the cashier unprofessional but the quality of food I received for $32.59 was outrageous. The wings were the smallest I've ever seen at any Harold's location & after asking for sauce on my wings there was barely any sauce on them & my fries were soggy & under cooked. They also had a big sign on the register that said only cash, zelle, or cashapp was accepted for payment. I will never go back to that location & I will be filing a formal complaint with the Better Business Bureau. The code on the receipt doesn’t even work to send feedback.