About - Hidalgo's Restaurant
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Amenities and More
Offerings
- Coffee
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
Top Reviews
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Great place to eat. The staff are very attentive and take care of you. Would recommend to anyone.
We got there just as it opened at 11:00. The lady mumbled something to the effect that they just opened and the food will take awhile, but we didn’t think anything of it. She was NOT very pleasant at all. We got our drinks and chips and salsa, then she took our order. Well, we waited and waited and waited, finally our food came out at 11:45, and she didn’t apologize at all. I don’t understand, if you advertise opening at 11:00, then everything should be good to go and ready as customers walk in! And if you need to get there earlier to ensure you’re ready at opening time, then so be it! Don’t mask laziness under the guise of “we just opened!” It is extremely rude to the customer and demonstrates a feeling of entitlement the owners have that, regardless of rude service, customers will come anyway. And, to boot, the food was mediocre! So, unless you’re looking to be disrespected in terms of your time and presence by the owner, DO NOT eat here!
The Owner of this place is terrible. She is possibly the rudest person I’ve ever encountered. When we parked, I offered to pay the $10 fee. In an EMPTY LOT btw. Regardless, I was told by 3 employees no need since we had a large party eating that we didn’t need to pay for parking. When checking out and trying to pay for the dinner, nearly $100, the Owner bombarded us about not paying to park in her EMPTY lot. Would absolutely not listen to my explanation, just simply demand we pay the $10 parking lot fee. Worst experience of hospitality at a restaurant that I’ve ever experienced. Will never go back.