About - James River Grill
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Amenities and More
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Hard liquor
- Quick bite
- Small plates
- Wine
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
Top Reviews
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It is one of those scan at your table places which is fine. I scanned and it said I needed to see a waiter. I found a waiter and told him I needed to order a french fry. He went to his Register and did something and walked away. I went to my table and he never came back. I sat there for 20 minutes waiting on one french fry. I approached him and he said oh I opened up your table so you could order, but you never ordered anything. If I was him, I would’ve came to the table and explained that the person needed to order from the table. None of that happened so I walked away. On top of that when I first walked in, there was nobody around because he was around the corner on his phone.
The food and drinks was alright but the service is NOT it. The staff was friendly but I’d never go back. The food + drinks is already expensive as it is … I went back to the restaurant to get a second drink because I enjoyed my first time so much … I freaking got checked about not leaving a tip !!!! By the bartender like really …. What establishment does this ? I spent my hard earned money at a place I can go back whenever I want and I’m NOT obligated to leave a tip !!! What service are yall really doing to go out of your way ? You scan a QR code and basically I just get served. There is no personal interaction there is nothing …. If you know your job depends on tips that’s no one else’s fault !!! I walked straight out of the restaurant and on god James river grill will never have to worry about me or my money again ! They don’t value you as a customer you just another check babes.
I will never go to this restaurant again. The ordering system is horrible. The QR code Scanning did not work and we had to verbally tell our bartender what we wanted not knowing that the prices were exuberant! I have never paid $20 for a bloody Mary. Outrageous price gouging.