About - Jolly Pumpkin Taphouse
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Amenities and More
Offerings
- Alcohol
- Beer
- Cocktails
- Comfort food
- Quick bite
- Wine
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Atmosphere
- Casual
Top Reviews
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Nice atmosphere. But that's about it. Staff was not attentive and rude when attentive. It took 32 minutes to order one pizza and a salad, and they got the order wrong for the pizza. No time to remake the pizza and wait since I was going to miss my flight. No one seemed to care to work there and the staff just looked depressed. Would not call it jolly at all.
Went their to grab some lunch. Nice atmosphere on the inside for being in an airport terminal. Ordered the Fried Chicken sandwich with chips. It wasn't that crowded but took about 20 minutes to get it so service needs to tighten up without a doubt. The sandwich itself was very good and enjoyed the honey based sauces on the sandwich along with the bun itself. Chicken had a nice taste and they use a nice batter for the chicken frying. Chips were also crisp and nice amount of salt. Great food but the service is lacking right now.
I stopped at the Jolly Pumpkin when I my flight was delayed and had breakfast. The server was friendly and the food wasn't bad. When she brought out my plate she asked if I had ordered twice (since I had to order via QR code on my phone) I said no, she said ok no problem, I will fix it. So the order obviously duplicated in their system. When I checked my credit card statement a few weeks later I saw I was charged the exact same amount twice, so $28 each.$28 is already a lot for breakfast, but paying $56 is insane. Glitches happen though, so I called and left all the information, the manager was supposed to call me back but never did. This went on about 5 times I tried to talk to someone about the duplicate charge. The last person I spoke to said "you know we are in an airport, right? Don't expect a call back" - so there's apparently no resolution for them charging me twice? Unreal customer service! Highly recommend checking your credit card statement if you visit this restaurant or pay in cash! Or avoid it altogether and go to one that doesn't have issues with their payment system.