About - Karanchos
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Amenities and More
Offerings
- Alcohol
- Beer
- Happy hour food
- Late-night food
- Private dining room
- Quick bite
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
- Trendy
Top Reviews
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My family and I stopped to eat on March 15. It was a party of six people 5 adults and 2 kids. In the beginning every was going well. Then I noticed that our food was taken a while to come out. Another waiter brought our food and said that Another plate of tacos could be coming out.Everyone finished eating and one my sons a 4yr old never got his tacos.We brought it up to the waiters attention she said " that the other girl helping her messed up".I totally see that unacceptable she should of accept her mistake. Later she said if my son still wanted the tacos that she would pay for them. I told her just bring me 2 tacos please. She brought them then I told her I was ready to pay, She took my payment. I noticed tip was automatically included which is fine I know a apart of going out to eat is to leave tip. But what's not ok is that they charge me for the 2 tacos that we ordered since he got left out.Also how my son sat in chair upset waiting for his tacos a gave him some of my plate but that doesn't change how he felt. I strongly think that when there is a mistake in a plate like no tomatoes or extra ranch and is not given it can be fixed but to forget a plate I don't think so.Kim A the waiter basically ruined our evening with this action.
Dined in 45 minutes before 10. Yes I hate being that person but the service was excellent. Our food came out quickly and the portions were good for the price of each meal. Attached is a photo of the papas locas with carne de trompo
I arrived to pick up an order and was told it would be ready shortly. After about 10 minutes I asked how much longer and was told my order was not in the system and that they just got it. It has now been over 20 minutes so I went in to talk to the manager. She was very rude, unprofessional and very argumentative when I asked her to put a rush on the order. My total time waiting was over 50 minutes for 3 small items. Not to mention the manager nor the staff cared to apologize for the long wait. The food is good but the overall service is below unsatisfactory.