About - Kingu Sushi
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Amenities and More
Offerings
- Comfort food
- Healthy options
- Quick bite
- Small plates
Atmosphere
- Casual
- Cozy
- Trendy
Top Reviews
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Before placing my order, I specifically asked about preparation time because I needed to coordinate an Uber pickup. I was told 15–20 minutes. After that window passed, I called and was informed the order was not ready and there was no estimated completion time. When I requested cancellation due to the delay and lack of clarity, I was told “no problem.” Shortly after, I received another call saying the kitchen was “just packaging.” However, it still took approximately 9 additional minutes to hand the order to the Uber driver — who waited outside for about 15 minutes. Delays can happen. What is unacceptable is the way the situation was handled. The communication was inconsistent, dismissive, and showed a complete lack of respect for the customer’s time. Instead of transparency and accountability, I was given shifting explanations and no ownership of the delay. Customer service is not just about food — it’s about professionalism and consideration. Unfortunately, this experience reflected neither.
I had the privilege of being one of the first customers at King sushi in Orlando Florida amazing food. The vibe is so chill. It’s so nice. They have live entertainment and the ambience is top-notch. Had a great time. Loved being treated like a queen and I will be coming back!! I really enjoyed the dragon avocado that was probably one of my favorite sushi rolls and they had a really nice Brazilian soft drink that I had the privilege of tasting delicious
Everything was very good and fresh. The service was incredible. We always as for spicy mayo and it's the first time we got so much of it! Really appreciated the entire experience.