About - La Esperanza Latin Grill
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Amenities and More
Offerings
- Comfort food
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible seating
Atmosphere
- Casual
Top Reviews
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I was on my way to work and noticed the sign that said "Puerto Rican food all week". I love Carribean food, and was looking forward to this meal because the Puerto Rican restaurants in Ft. Walton were closed. I was already going to have to pay $10 for the Pastelon and my choice of rice (which is steep), but I personally can't eat a Caribbean meal without tostones and avocados, so I ordered those in addition. I don't mind paying if the food is delicious, but I could've made this at home for way less! The rice I ordered to go with my meal was suppposed to be the yellow rice (Arroz con guandules). When I got to the office I was super excited to eat, and the girls were curious to know how the food was. The tostones were NOT fresh. The tostones tasted like the oil they fried it in because they apparently had it sitting out too long. It doesn't take long to fry a batch of plantains, especially since they told me my meal would be ready for pick up in 15 minutes. And no seasoning on the tostones... not even salt??? The rice wasn't what I ordered. I received plain white rice, which would've been fine if I had also received the red beans that were suppose to come with the white rice.The Pastelon however was good and I enjoyed it. But for $16??!! In NY and Atlanta you can get a plate like that for 7 or 8 bucks!!!
WARNING TO THOSE COMING OFF THE INTERSTATE: if you have a long drive ahead of you, do not eat here. We waited an hour and a half for our food, while snacking on stale chips and salsa. When the food came, they were out of beans, which were supposed to come with all of the meals we ordered. The food was decent until I ate a bite of bad chicken and threw up in my mouth a little. The best thing was the salsa, and that was only decent. The wait staff was friendly and attentive, and I don't think it was their fault, but this restaurant needs to get their s**t together.
Poor service! Silverware came late, sat there for 15-20 mins before our drinks came, dinning room full of people no one seemed to be able to get any attention from any of the servers, two different parties appeared to leave there discussed . Not professional at all employees just did not have proper training . The food had no flavor other then salt and pepper which was added after it was served. Even if the food was good the service was horrible that alone will kill business for them . Customers are the best or worst advertisement. Sorry but I will not be returning.