La Gladys Restaurant III

G. Vargas

10 months ago

★★★★★

Very good Nice food very peruvian style and I know about it. The place is decent, I would come back another time.

Judy Amaya

a year ago

★★★★★

ordered twice this week. I got dry rotisserie chicken the french fries horrible taste and the rice had a funny smell. Lomo saltado was horrible the rice and the french fries were chewy. Torta Helada was rotten. I used to enjoy going here but the quality and taste had gone downhill. Won’t go there again. Waitresses need to be more friendly

Maggie Melendez

a year ago

★★★★★

I recently had a very disappointing experience with The Gladys Restaurant in Ossining, New York. We called to order three Lomo Saltado dishes for delivery, totaling $60. After waiting about an hour without receiving our food, we called to check on the status. The restaurant informed us that they had our order listed as pickup, even though we had clearly requested delivery and provided our address. When we explained this, they said they could deliver the food but that it would take an additional 20-30 minutes. Since the food had already been sitting for an hour, we expressed our concern about paying $60 for what would likely arrive cold and hoped they might remake it or reheat it given the error. Unfortunately, the staff member was unhelpful and dismissive, saying, "Well, someone has to pay for your food, it’s $60." This rude and unapologetic response was very disheartening, especially as this wasn’t our first negative customer service experience with them, so we decided to cancel the order. The staff then informed us that if we ordered again, we’d need to pay in advance. With the lack of accountability and poor attitude, we’ve decided to give our business to Aji Limon instead. Their customer service and food quality have consistently been much better. It’s a shame because we had high hopes for The Gladys Restaurant, but poor service like this just isn’t worth it.