About - Lovett's Soul Food
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Amenities and More
Offerings
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Historic
- Quiet
- Trendy
Top Reviews
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2 Boxes of chicken with fries to go. First time ordering and eating from here. I was told 30 minutes. I have no problem with that. My problem was when the chicken was not done. I would rather wait longer time than have uncooked food.
⭐️ 1-Star Review: Lovett’s Soul Food – Alton, IL This was honestly one of the worst restaurant experiences I’ve ever had. The menu is pure false advertising. I ordered catfish, and they brought me tilapia like I wouldn’t notice the difference. Completely unacceptable. They were out of every basic drink no sodas at all and handed us water in cheap red plastic cups. On top of that, the building was freezing, like they didn’t care if customers were comfortable.The service was horrible.The entire place felt unprofessional, unorganized, and not ready to serve anybody. Do yourself a favor and don’t waste your money. Lovett’s Soul Food is an embarrassment at this point. I wouldn’t recommend it to anyone.
The fried chicken was really fresh and it was delicious. The 2 sides...macaroni and cheese and mashed potatoes. I don't even understand what they did to that food too make it so disgusting. The instant potatoes didn't have a bit of salt, pepper, butter, milk.... nothing! And they gave me a plastic shot glass full of gravy for the potatoes that had a metallic taste to it. The macaroni and cheese was one big clump that must have been sitting in the styrofoam bowl for quite some time. It was mushy and the flavor was SWEET! Who puts something sweet in macaroni and cheese??? The lady that waited on my was very friendly. That was a positive thing. This is my third visit.... and my last. This place puts a bad name on soul food.