About - Lucy's Kitchen
No description available.
Amenities and More
Offerings
- Coffee
- Comfort food
- Healthy options
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
Top Reviews
See All Reviews
I love all the servers they are all awesome. Today my daughter ordered a chicken salad sandwich and she thought it was a regular chicken sandwich, they were so nice and switched her order and didn't charge me for 2 sandwiches.
I placed an order over the phone and was quoted $12.77. When I got there and paid using my bank card the receipt they handed back was $13.15. $0.38 higher then what I expected. When I asked them about it they said they now charge to use a credit card. The problem is, you can only legally charge customers for using an actual credit card, you know the kind that you can go into debt with. I used a bank debit card and ran it as credit using tap to pay. In Illinois it's illegal to charge a customer a surcharge for running a bank debit card as credit. They also failed to mention these surcharges prior to the transaction and it was not clearly listed on the receipt. I was going to leave a larger tip but decided to leave a smaller one that was significantly less than what they would have gotten if I wasn't charged the surcharge fee. I do plan on to report these violations.
Double cheeseburger was delicious. I wish the patties had been cooked less, but that's my fault for forgetting to ask for it to be medium. They put a lot of cheese and tomatoes which I love. I got mushrooms. They listened and did my fries soft. They only had one kind of soup, which I didn't get because I don't like it. Have been craving soup, but having trouble finding it in restaurants. My server was a nice lady that helped me out with deciding what to get, and she was very attentive also.