About - Mochi Ring Donut
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Amenities and More
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Atmosphere
- Casual
Top Reviews
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I’ve heard so many good compliments about this establishment and decided to finally visit with my children. Upon entering the store me and my children received very RUDE service from the cashier at the 501 old York rd location. The store closes at 6pm, we arrived at 5:21pm. The cashier indicated the kitchen was closed and there was no food being served, which was fine as we only wanted to try the bubble teas and the Brown sugar Moo. My oldest daughter told her it’s fine if the kitchen is closed because we would only like to order drinks. This cashier proceeds to roll her eyes and blow out the biggest breath and says “WHAT DO YOU WANT TO ORDER?!” I kindly declined her serving us, gathered my children and left! I do not spend money where I am not respected!! And it’s so disappointing because my younger children even sensed this ladies attitude. I don’t know if it’s because we’re people of color or because we’re Muslim, but we were definitely treated unfairly in this store. I would suggest a professional development day training for all employees and hope this kind of attitude would not happen again with other customers, but as for me and my family, you have one time to disrespect and we no longer support your business *At this location* I plan on visiting the location in South Philly and hopefully the customer service will be better! *UPDATE* (5/31/24) Google is not allowing me to write a new review, but I wanted to update my review. After getting in contact with the manager of the store, via email, me and my family were invited back to this location. Our invite back was very positive. The owner did offer to pay for our visit, which is a very kind gesture. I opted to pay, because I have a lot of children with huge taste buds and wanted one of everything. I didn’t see it as fair to put such a balance on him, but thank you again for offering. GREAT customer service! The food is DELICIOUS. The wings are AMAZING we tried two different flavors. the drinks are VERY tasteful full of many different flavors. All of my children liked the corn dogs a lot, especially the hot Cheetos and Cheeto mozzarella ones. Lastly, we ordered a dozen of assorted donuts. EACH donut was so good. All in all the service was amazing, the atmosphere was really nice. It’s funny thinking about it, but my children were finished their wings and hot dogs before we could even leave the parking lot lol. My children enjoyed had a good time visiting. We literally took up the entire bench in the store lol. I would like to thank the manager again for reaching out to me. I am glad I gave this location a second chance, and we will definitely be back to visit again and again through out the summer Inshaa’Allah.
Stopped in randomly before appointment near by. I was hungry they had food and snacks. The doughnut amazing! Didn’t even make it to my car. It was soft, but the poki stick gave it a crunch, the taro flavor was sweet but not overpowering or too sweet. Now these Korean corn dogs…i didn’t hate them. I did eat both. And i would definitely try more and go back to this place if i was ever hungry again and in the area. It just wasn’t the greatest. I think it’s great for kids or folks that like finger food like this. It just wasn’t for me. But again didn’t hate it just wasn’t my favorite thing. I’d be down to try it again maybe a different flavor. The service was quick and efficient. The server seemed nice enough and knowledgeable.
The mochi rings are tasty and don’t taste artificial. A 6 pack is a good shareable size for a family of 4. Kids will love sharing the small pieces. There are a few interesting options here, outside of mochi ring donuts, that are worth exploring and coming back.