About - Napoli Restaurant Abingdon
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Amenities and More
Offerings
- Comfort food
- Quick bite
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Atmosphere
- Casual
Top Reviews
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Got there a little after 6. I know for a fact because shortly after we sat my daughter made a joke about it being 6/7 time. We order fried cauliflower. After 26 minutes of waiting for it (the server never came by to take our meal order or check on us at all). We had to go up to the host stand and ask about it. She bashed the kitchen claiming they weren't doing their job. She did this repeatedly to basically everyone that walked in so loud that everyone could hear it. By 6:48 we finally got our cauliflower bites, 40ish minutes after we ordered it. Then waited another 20 minutes for our food. It was just 3 of us. We had to ask for a refill. We never got silverware. The only modification that we made was for the cucumber sauce to be on the side of the pita, since we were unsure what it tasted like, and of course it comes covered in it. Another 20 minutes to remake the pita. This girl talked loudly bashing all her coworkers claiming they never do any work the whole time, and she stated she was the manager. She was the worst server I've ever had in my life and I have worked in the restaurant industry for over 15 years. The food itself was fine, but the whole experience was absolutely horrific. It took us 1 hour 40 minutes to actually be able to leave. We had to go up to the host again to get boxes. I will never go back, and don't recommend anyone waste their time here. Also, the "patio" seating is just where smoke their cigarettes, and all the tables and chair were dirty and wet.
This place just reopened and it was our first visit!! The food is absolutely the best , we got free salad, free bread, free desert just until Sunday!!! Our server was amazing and the cook is just AMAZING!! We will default be back here and will definitely tell all of our family and friends! The atmosphere is awesome, clean restaurant, and definitely get your moneys worth!! Check out their menu… from pizza, subs, burgers, seafood you can’t go wrong!! Awesome job and we wish you all the best of luck with your grand opening!!
My wife and I had traveled from Charlotte NC in the morning and due to rain and then snow, we grabbed a Hotel and walked over for dinner. The cheese tortellini was amazing! So much food, exceptional value. The owners were at our table taking care of our every need. Such a friendly atmosphere, very welcoming to all. Such a vast menu, something for all tastes. We stumbled upon this place by accident, or was it? Absolutely the best meal of our entire trip, including Georgia, Tennessee, Kentucky, and NC. Could not give 6 stars, or I would!