About - New Phở Saigon | Noodle & Grill Restaurant
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Amenities and More
Offerings
- Coffee
- Comfort food
- Healthy options
- Late-night food
- Quick bite
- Small plates
- Vegetarian options
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Quiet
Top Reviews
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This is a really good pho spot close by. Not to be confused with Pho Saigon nearby, but this one is the better one. I’ve mistakenly ordered from the wrong one before and can tell the difference. It’s a real shame that the place empty at noon on Saturday because their pho Dac Biet is very good. They’re definitely southern pho with a touch of sweetness but not overpowering. Definitely go here for pho in Milpitas. They’re next to the McDonald’s.
The spoon smelled like bleach, very plain porridge, i had to ask for more sauce, the meat tasted weird too. Didn't worth the money. The bathroom is disgusting.
I came here with my daughter and we ordered to dine in. While we were eating, I decided to place one order to go, but within a minute I told the lady I didn’t want it anymore. She immediately said it was too late to cancel, which didn’t make sense because barely a minute had passed. (I didn’t even want the to-go order at that point) but I just let it go and continued because she was being said “it was already being made” so I understood. When it was time to pay, my total came out to about $76. I asked why it was so high, and she said it was because I had two to-go orders, even though I only ever placed one and didn’t even want that one to begin with. I was so confused how she could add an extra order that I never confirmed. And if it’s true that the kitchen had already started cooking it within a minute, how were two orders already being made? It just didn’t add up. On top of that, she was embarrassing me in front of everyone, insisting I pay for both orders, and even pointed at my daughter when my daughter tried to explain. When things escalated, the employee decided to call her boss, which I found very unprofessional. I’ve never had that happen before at any restaurant. She literally handed me her phone so I could explain the situation directly to her boss. The boss was actually very nice, and she handled the conversation well. However, I still feel that the situation should have been managed differently by the employee from the start. It’s something that should have been resolved in person without needing to involve her boss over the phone in front of other customers. I usually have great experiences at restaurants, and most places are understanding if you change your mind within a minute, but not here. I won’t be coming back.