About - Pho Tho
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Amenities and More
Offerings
- Coffee
- Comfort food
- Healthy options
- Quick bite
- Small plates
- Vegetarian options
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Trendy
Top Reviews
See All ReviewsVery rude and unprofessional experience. We waited a long time to be attended to while the server continuously checked on other tables and completely ignored ours. It honestly felt discriminatory and very uncomfortable. When we finally asked if someone was going to help us, the older man who I believe is the owner immediately became defensive and started raising his voice, saying, “Don’t do that, don’t do that, I’m not standing around…” even though he clearly had been avoiding helping our table. The whole experience was disappointing, disrespectful, and made us feel unwelcome. Don’t recommend going here
This restaurant tried to refuse service to my disabled wife because she had her service dog (Who had his vest with his official certification card on even though it's not required by the ADA). When she politely pointed out that he isn't a pet, the manager argued with her and made a scene. When she pointed out that he legally can't refuse service he angrily sat her and our 2 small children at a table on the opposite end of the restaurant from everyone else and refused to seat anyone near them. They served the food and didn't check on them the rest of the meal. He was also rude to me when I called to talk to him about the situation, he raised his voice and hung up on me. He even insulted my 8 year old son. There's plenty of good Pho places, this isn't one, stay away.
I feel like this restaurant is pretty mediocre compared to other phở restaurants. I do believe this place could improve though. The phở was good, however the broth didn't feel as authentic and fresh as some other places. The noodles were pretty fresh and high quality, but the meat in the phở felt a little bit on the fattier side if that is your preference. For me, I personally tolerated it. The vegetables weren't the freshest, but they still tasted fine I feel that the service was pretty bad. I think this is one of the worst experiences I've had with service. Even though we got seated right away, after eating, they never came by to check up on us if everything is alright. we had to ask for the bill after waiting for ages. I wanted a thai iced tea, but I couldn't order it until they came to give us the bill. The sauce plate was a cheap plastic bread & butter sized plate with a motivational quote from a dollar store(I found the exact one at a dollar store) The atmosphere was also bad like the service. Even though there was a large flatscreen tv, every decoration was pretty dusty. It looked like it had been sitting there since 1982. The dust particles from the lamp above would fall on our food every now and then and it was disgusting. Overall, the food was tolerable, the broth didnt feel authentic, the service is pretty bad and could use some improvement, the atmosphere was pretty bad as the dust from the lamps kept getting into our food, and it took us ages to get a server to our table. 3.4/10. Would never come back. Would never recommend to a friend!