About - Polly's Cocina
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Amenities and More
Offerings
- Alcohol
- Beer
- Coffee
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Quiet
- Trendy
Top Reviews
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We have been coming to Polly’s for years. Our service was awful this time around. Our waiter never brought us our check and we seriously thought to just get up and walk out and they probably would have never noticed. But we are honest people and it took us over 15 minutes to check out. We had to ask for a second cup of coffee. They are very understaffed and it wasn’t even that busy when we got there. We decided not to ever return. And I’m very sad about that. But this was unacceptable service for a place that has been in business as long as they have. And the first bad review I had to give.
The last few times we have gone it’s been awful. The service is horrible, the chips last time were inedible. They never have Polly’s green sauce (the mild). It’s really unfortunate. There is a distinct difference when Polly is present to when she is not. I wish the employees would operate with the same attitude and pride when she is not there as they do when she is. I grew up less than 3 miles from Polly’s and have been going there for decades. I don’t think I’ll be back. It is just not the same.
Though they were out of tamales for my drive thru order and I had to wait for a replacement, the quickness of that replacement coupled with their apology and the quality and flavor of all the the order were more than worth the wait. It is hard to find a restaurant with such heart and superb food. Well worth a visit that will turn into many happy returns.