About - Rick’s Cheesesteak Shop
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Amenities and More
Parking
- Free parking lot
Children
- Good for kids
Planning
- Accepts reservations
Top Reviews
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This review is for the Ricks in the plaza by Chanelos Pizza on Jefferson Ave. Tried to call in an order. Was hung up on the first time before even saying hello. Called again. She asked me to hold, I did. She then proceeded to take an order for someone dining in, that was fine. After that she proceeded to yell at a co-worker and have a conversation, I waited 5 minutes on hold listing to everything... she was loud enough I could hear. She then clocks out of her shift and says goodbye. I hear the door shut behind her... she never told the other employee I was on the phone. I hung up. I called back and it rang to voicemail. I will not be ordering here for the foreseeable future til your staff is trained on how to handle a call in order... very disappointed.
Ordered 2 cheesesteak with lettuce tomato and onions, got one loaded with hot peppers, don't like hot peppers, I live in Hampton too far to drive back will never buy there again, over priced for $16 each
Every time I come to this location they never have any toppings. They always out of onions, peppers or something that makes a sandwich great. This has happened multiple times. The guy told a customer it was because of the TikTok review recently but I had experienced the well before any reviews. I had already paid and was waiting for my food and then he tells me they are out. Do not know if I will ever go back