Rivertown Grill

Jeff Ayers

2 months ago

★★★★★

First time visiting this restaurant. It was a seat yourself dining. We sat at the bar, waited 15 minutes before someone took our drink order. In the mean time the other customers that came in long after we did , already had their food order placed. Then employee told everyone food orders would be delayed 30 minutes. Then the waitress took our food order. Within 10 minutes, the waitress came out and told us they ran out french fries , if we wanted wanted to cancel our meal or substitute cole slaw? We chose the substitute. 15 minutes later , the same waitress informed us the food orders would now be atleast 1 hour. They advised 4 tables and everyone left. Im not sure what type of restaurant this is. Customer service ranking is a zero Hope its better for future customers.

Karen Oost

2 months ago

★★★★★

My smash burger was burnt and was just a plain burger, had none of the toppings that were ordered. Was brought out on a plate after we asked for them. Was supposed to have cheese on burger, no cheese. Waited over an hour for our food. Not what you would expect for a 15 dollar burger.

Mark kennedy

5 months ago

★★★★★

When you sit down in a booth that needed recovered a decade ago, you should heed that sign. One overwhelmed waitress. And she did well. 5 tables to serve with no help. And the owner was there. Over an hour wait for mediocre food. A “half” Reuben sandwich that might rival a White Castle burger in size. Maybe had ” half “ the flavor of a good one perhaps. Cost as much a “full” Reuben elsewhere. Chicken Livers had a weird sweetness. And the bread sticks…well let’s call them bread balls. All 5 of them for 9 bucks. See photo. 70 bucks for two sandwich baskets, two appetizers and a side of fries with teas. I’m all about paying anything for GOOD food and service. But this experience just left me feeling violated. Go anywhere else