About - Sharp Auto Spa & Lube Center
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Amenities and More
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Amenities
- Restroom
Service Options
- Onsite services
Top Reviews
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terrible customer service, i came last week to get a oil changed and paid for a detailing on my car for the manager to tell me the detailing person isnt there and i could call to make an appointment. i call today to make an appointment and the lady tells me “im so sorry for this answer but i wont be able to take you in for a detailing as the manager says he doesnt know when we can do it” i ask the lady if the person is there for the detailing and if they’re saying no. i then ask to speak to the manager. the manager gets on the phone and is extremely rude and disrespectful immediately dismissing me and telling me only in the summer they can do the detailing i ask them why when last week they told me i could call for an appointment. and he keeps dismissing me and saying “no no no no we can’t we can’t” interrupting me the whole time and not even giving a reason for why i was giving a voucher for my detailing and now i can’t redeem it since there’s a month expiration on it. the customer service was completely horrendous, i’ve been a paying customer here for over 10 years my whole family comes here for our car washes and oil changes on 4 different cars so we spend a lot of money here frequently and have never gotten this type of service. the manager was extremely rude and dismissive and if im not contacted for an apology and an appointment for my detailing my family and i will never come here again and you have lost many customers from me since i have told many people to go there. it’s ridiculous a paying customer that has already paid for a service has to deal with disrespect from a manager mind you.
The heavier lady at the counter attitude is disgusting. The way she talks to you is very nasty. I asked for basic car wash instead of exterior so they can at least vacuum and quick wipe on inside. All they did was quick vacuum where there were still crumbs and the outside and car still had water dripping on outside. When I asked them to wipe inside she very dimissingly waiving her hand they don't wipe inside just outside which they barely did. Never again!
I had an awesome experience at Sharp Auto Spa & Lube Center! The staff is friendly, fast, and really knows what they’re doing. My car came out looking great. It’s hard to find a place you can trust, but these guys definitely earned it. Highly recommend to anyone in the area!