When you order delivery instead of ordering in person, you get two totally different styles of food. I ordered crawfish off of DoorDash because it was too late for me to leave the house and received crawfish that were black on the inside and tough as if they were frozen. Some of us who eat crawfish consistently know what they’re supposed to look like and taste like and this wasn’t it. This is not how Shell shack usually serves them so I don’t know what the problem was. And for them to be bad on Mardi Gras really hurt my heart!
Joshua was amazing, he was polite, very attentive, and funny! We actually came to the restaurant Saturday and had to leave due to a family emergency, so when we came back today (Monday) he remembered us and brought some complimentary hush puppies and tater tots. That was very thoughtful of him and the manager. We will definitely be back 💜
Wanted a fun night out with friends and went to Shell Shack for a quick eat. The waiter Tae was so courteous and hospitable. Make sure you try the unlimited hush puppies basket 😋
I had a great experience at Shell Shack! The food was fresh, flavorful, and cooked perfectly...everything came out hot and well seasoned. You can really tell care goes into the preparation. I also want to give a special shoutout to my waitress, Leslie J. Her customer service was excellent, she was attentive, friendly, and made sure I had everything I needed without being overbearing. She truly enhanced the overall dining experience. I’ll definitely be back. Great food and great service!
First off... the service was great. Right when I walked in it smelled amazing. I wanted everything on the menu, but alyssa directed us to some favorites on the menu since I've never been there. 1. Alligator tenndies 2. VIP 3. Cajun pasta We left with a full belly of great food and on top on that alyssa and the staff made us feel right at home. Ultimately we will be coming back!
Came here in the afternoon during the snow storm and Nigel helped us navigate the menu and their specials. Great food, great prices, and great service. Can't ask for anything else!
From the moment we walked in, we felt welcomed by the manager, and our server Katherine was amazing! She gave fantastic drink recommendations, made ordering super easy, and really enhanced our experience. We loved it and will definitely be coming back to this location!
Tae is an awesome server! It was my first boil and he made me feel at home, will definitely be back (maybe even tomorrow for the drink prices cause they were delicious and cheap 😂 ) 10/10 would recommend, get the kitchen sink boil if you get one it was delicious.