About - Shila Korean BBQ
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Amenities and More
Offerings
- Alcohol
- All you can eat
- Beer
- Comfort food
- Hard liquor
- Salad bar
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Trendy
Top Reviews
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DO NOT EAT HERE. This was an extremely disappointing experience, made worse by the subpar customer service. For nearly $35 per person, the selection is surprisingly limited, and many items that you would reasonably expect to be included come with additional charges despite the restaurant advertising an "all-you-can-eat" experience. Customers are not even allowed to bring their own water, while nearly everything else is aggressively upcharged. What was most frustrating was the service. Even on a slow day, it took an unreasonable amount of time to receive assistance, and we repeatedly had to go out of our way just to get our server's attention. No customer should feel like they have to beg for service. The food itself was equally underwhelming. The "tofu soup" contained only two small pieces of tofu, with the rest consisting mostly of mushrooms and onions. For the price being charged, the quality and portions simply do not meet expectations. Being one of the few Korean BBQ options in Fresno should not be an excuse to provide such a poor customer experience. Customers deserve better value, better service, and better quality than what is being offered here. I will not be returning, and after this experience, I completely understand why so many of the reviews are negative.
Poor service and poor quality food. Not sanitary at all. Old grease and tables on grill. Oh and they are greedy, they will purposely slow service down to prevent you from ordering more food. Don't waste your time and money here.
Quality of this place has gone DOWN!None of the sides were even close to what they used to be. Kimchi was definitely not fermented and bean sprouts just seemed like they mixed it together and didn’t care that it wasn’t made correctly. Service was bad. Our waitress didn’t even wait for us to finish our order and walked away. Whether you know what we’re ordering or not, be polite and let us finish. Quality and quantity of the meat is very small. Granted not everyone finishes meat, but quality could be a lot better Also.. the charge for water is ridiculous. I know for a fact that they have a water dispenser in the back. All restaurants need to have filtered water and the fact that we have no option but to pay for bottled water is ridiculous.