Stopped here by chance while passing through Manhattan on our way home, and what a surprise. Walked in expecting great, spicy food and got exactly that … plus karaoke! Had a blast singing with the other guests and servers. You could tell the staff genuinely enjoy working together, which made the whole vibe feel really warm and welcoming. Food was solid, though I’ll definitely be going spicier next visit. Will 100% be back!
I’ve been here a handful of times now and it’s one of my favorite spots in Chinatown. The food is amazing, but what really makes it is the people - all the staff are super friendly and welcoming, they’ll make you feel like family whenever you come in (if you’re lucky you’ll even get to sing some karaoke). Also, it’s great for big groups, they’ve got plenty of space and huge tables!
What an unforgettable night at Sichuan Hot Pot Cuisine NYC! From the moment I walked in, I was welcomed with incredible warmth and hospitality. The owner, Connie Lu, went above and beyond to make me feel like family. Her kindness, attention to detail, and genuine care for her guests created an atmosphere that was both lively and welcoming. The food was absolutely outstanding. Every dish was fresh, flavorful, and beautifully prepared. You can tell that a lot of love and passion goes into everything they serve. The highlight of the evening was the karaoke experience. It wasn't just dinner—it was a full night of fun, laughter, music, and great company. Connie and her friends made the night even more special, creating an environment where everyone felt included and had a fantastic time. If you're looking for amazing Sichuan cuisine, exceptional hospitality, and a memorable night out with friends, Sichuan Hot Pot Cuisine NYC is a hidden gem that deserves every bit of its 5-star reputation. I can't wait to come back! Highly recommended!
Some of the freshest food I’ve tried in Chinatown. The beef I ordered was super tender and the wings were so crispy and juicy. You can feel the vibe of a wholesome family joint the moment you walked in, and I even got to sing Kareoke here!! Strongly recommend.
This Chinatown spot has become one of our regular favorites over the years. They've made us feel like family. The food is consistently flavorful, and portions generous. The tan tan noodles and dan dan are our go to, the sautéed string beans with minced pork are a favorite, and the dumplings never disappoint. You know a place is doing something right when you see people from the neighborhood eating there, and that’s always the case here. It’s lively, great for sharing dishes family style, and reliably satisfying. Not flashy, just genuinely good food we keep coming back for.
Honestly? The food and the prices were really nice. Our initial waiter was kind and we were enjoying our time. However, we were surprised to see the restaurant automatically adding an 18% tip to the final bill and then expecting a separate tip. We asked why is that and the kind waiter said “I am not sure, the system started doing this automatically but we can remove it if you want” to which I agreed. Then a senior waiter who was obviously not in the mood during our whole dinner came by to tell us that they removed the automated tip from the bill but we *must* tip them in cash. I said okay and he kept repeating himself three times, trying to make sure I understand, probably. We did leave some tip because we liked our food and the first waiter was nice but this guy and the sketchy tip system really ruin the experience. Not to mention the old guy was acting weird the whole time. First, he just took one of our menus out of our hands without asking once new customers arrived. Then he handed us the bill before we even asked for it (as we were still eating). And finally, he took one of our chairs while a person from our group was in the bathroom. Yes, it was after we paid and were about to leave in a couple of minutes but it was very disrespectful as my sister came back from the bathroom and had no chair. Such a bummer as this place has the potential to be great.
This place was really great. We got the Peking duck and crab Rangoon. Daniel, our waiter, was kind and even taught us how to make the duck wraps. 18% tip was included which was fine. The food was really good. Only thing I’d say was a bit of a negative is when we asked for more of the wraps and cucumber for the duck we were told it was an 8 dollar charge. We declined the extra and just ate the rest of the duck by itself.
For a Chinese Restaurant in China Town, I was expecting a lot more better. The won ton soup was a bit bland, the skin of the shrimp dumplings ~ Ha Kau was a bit thick. The Shanghai Soup Dumplings was exceptional though. The service was fast and the waiters were very friendly, also the owner came to our table to ensure that everything goes well. The could improve the interior so the the atmosphere gets better.