About - Sinaloa Hot Dogs And Mexican Food
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Amenities and More
Offerings
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
Top Reviews
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We had the hots and corn on the cob.... It was delicious, fast service, great atmosphere. The personal was friendly and attentive. Comida deliciosa con buen servicio
I’m very disappointed in the professionalism of this place. I’ve been coming here for years with my family and never had any issues until now. We were ordering, and I noticed that the server didn’t write down the carne asada plate that my mom had asked in the beginning since she wrote the second item my mom asked for, so I ordered the carne asada plate again. However, I didn’t realize she wrote it down three times at the end instead of the two plates I had originally told her. These plates cost around $16 each, and I noticed the total seemed a little off, but my mom paid anyway. We asked for the receipt less than five minutes after paying, because we hadn’t received it when we paid. That’s when I noticed we were charged for three carne asada plates instead of two. We immediately told the cashier and asked if we could cancel one, as we didn’t order three. She became rude, asking us to decide quickly so she could check with the manager. We agreed to cancel the extra plate. When she came back, she was very negative, offering us only the option to either keep the food or exchange it for something else. We explained that we couldn’t keep the food since we wouldn’t be going home right away, but she didn’t care and continued to offer the same options. I explained to her that I had ordered two plates, and she insisted that I had ordered three and that I should have paid attention to what she wrote in her notepad across the counter. How does that even make sense? She never apologized for a mistake that could’ve been avoided if she had simply read back the order, like every other restaurant we’ve been to. Instead, she blamed us, saying that we were wrong. The excuse they gave us for not refunding the money was that since we paid with a card, they couldn’t return it to the card. We asked for a cash refund, but they said no because we paid with a card. It doesn’t make sense, since they would still be receiving the money either way. Never going to this place again very rude.
My favorite place to eat! There food is delicious, affordable, and the staff are very kind and respectful