About - Teriyaki Grill & Oriental Eatery
No description available.
Amenities and More
Offerings
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
Top Reviews
See All Reviews
No wonder the ratings are what they are….food is recycled, and staff is unwilling to service you like any normal spot in the mall does. I’ve had two or three times now that I get done the gym in the mall and always tell myself I want to have their food, and EVERY single time one of the people behind the counter here give me a hard time about just giving me one dinner serving with orange chicken and teriyaki chicken. They look at me like I’m crazy when I tell them I don’t want any rice or noodles, and start calling other workers to come over acting as if I’m asking about quantum physics.…I don’t get what the issue is. One time months ago they tried to charge me almost $30 because I insisted I just wanted to do orange chicken with the teriyaki chicken together with nothing else. So they lady got annoyed and tried to charge me more than double LOL for what?? What is with the people they hire here? Every single other spot I got to and ask this, they don’t give me a hard time. 200 thousand people per month see my reviews, and I don’t write bad ones often but this place is consistently a unpleasant experience. Made up my mind today and never going back again.
Review for Oriental Eatery – Boca Town Center Mall I had a very disappointing experience at Oriental Eatery located in the food court of Boca Town Center Mall. I paid $18 for my meal, and as shown in the pictures, there was barely any meat included—completely unacceptable for that price point. What made it worse was witnessing how the staff handled the situation. A trainee, who seemed to be doing her best, was instructed to remove half of the chicken from my plate after it was already served. It was uncomfortable and frankly embarrassing. The service overall was poor, and I was shocked to experience such low standards in a mall known for its high-end reputation. The manager, who appeared to be a Spanish-speaking Latin man, seemed indifferent and unconcerned about both the customers and his own staff. I do not recommend this place to anyone. Save your money and dine elsewhere where you’ll be treated with respect and receive the quality you pay for.
The terriyaki chicken is fantastic! I have been going weekly. The woman at the register is just the nicest person! She always remembers my order, is super kind and manages the crowds and orders with ease and professionalism. She is a real gem!