About - The Blue Palm Latin restaurant and lounge
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Amenities and More
Offerings
- Alcohol
- Beer
- Cocktails
- Coffee
- Comfort food
- Happy hour drinks
- Hard liquor
- Late-night food
- Quick bite
- Small plates
- Wine
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Trendy
Top Reviews
See All ReviewsBest food I’ve had in a long time. Plate came quick and looked amazing. Everyone was nice too. Best service in Cleveland.
If I can give it's zero Stars I would! I have now came two different times and have had horrible service, the first time I came with my family and the sign of open was on and the doors were open and the moment we walked in we were screamed at and told we're closed. We're closed! Now just yesterday we came again to give a try and nothing different. When we walked in we asked this group of men that were sitting at a table if they were open and 1 of them yelled yes we open but no one got up to knowledge us or anything. Then towards the back there was a girl on her phone not sure if she was the server but she never looked up from the phone. The restaurant looked super dirty and not restaurant material. There was a mop and it's bucket just hanging out near the bar out in the open. My mom and I looked at each other and just walked right back out. We will never come again such a disappointment we've heard such great things about the food and just haven't been greeted right to stay.
The food is okay but overcooked. Requested the churrasco medium and it was extra well done. Drinks were great. Not an employee in sight for 5 minutes, and once there was they still didn't prioritize the only two people in the restaurant. She was more interested in her phone than her tables. Said we were the first table of the day, 4.5 hours after open. Personally, that alone spoke volumes but everywhere deserves at least a chance. We'll go to Barroco in Lakewood the next time we want churrasco.