About - The Saucy Hibachi
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Amenities and More
Offerings
- Alcohol
- Beer
- Comfort food
- Quick bite
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Atmosphere
- Casual
Top Reviews
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How do yall forget to pack utensils every single time , or a packet of ordered sauce ive yet to recieve one order correctly and ive came for months at this point only cause its nect to our apartment
***Edited to respond to owner*** For your information no I was not looking at an old menu, I ordered straight from Uber eats. Now if thats not the current way you do things then thats a you problem and not a me problem. You need to make sure you are keeping up with what you are selling and the changes. So like I said I did not get what I ordered and now I will change my rating to reflect the owners response. Don't tell me I did something wrong and also say thanks too because you wanna act like you did nothing wrong. I gave you the screenshot so you cant say I'm wrong. So when my food arrived the delivery driver handed me this bag with my food in it and when I opened it I thought well they are getting a bad review!! So I decided to wait and taste the food too because there was no way I got enough food I mean i only got 7 shrimp and the menu says ill get 10 shrimp with double hibachi rice. Well even though the other 3 shrimp didnt make it to my plate, LET ME TELL YOU that was some of the best DAMN to go hibachi I've ever had!! The rice with their sauce was delicious!! Although I could have eaten 3 more shrimp and maybe another spoonful of rice, it was Great!!
*edit: See my screenshot in response to the owner’s comment. I did NOT order just 1 item, but did re-order the missing entree with my uber refund. There are two different dates showing this. Please own your mistakes and quit looking for ways to blame your customers.* They always forget part of our order and it makes for a stressful experience each time. We love their food, but it’s unacceptable to only sent 1 entree and think that’s a complete order.. My husband and I have a newborn baby and finding time to eat is already hard enough. We have a very short window of when the baby is down so we can eat together. Ordering out is our only version of a “date night” and they screw us over EVERY time by not sending part of the order. This isn’t once in a while, but EVERY uber order we’ve gotten from them is incomplete. The cherry on top: Nobody will pick up the phone when I call.