The Shrimp Boat

Daniela Framil

4 months ago

★★★★★

We stayed at MCM Eleganté Hotel for four days while in town for work. When we arrived late the first night, the Filipina lady at the front desk greeted us with such a warm, welcoming attitude something that feels rare these days in customer service. She was genuinely kind and even followed up to make sure our room was okay after we checked in. Because of her, our first impression of the hotel was very positive. The next day, after a long workday, we decided to try the restaurant connected to the hotel, The Shrimp Boat. Unfortunately, that experience was very disappointing. While standing at the check-in area, two staff members were talking for quite some time before acknowledging us. When they finally did, they looked us over, exchanged looks, and made a comment about my husband’s SERVICE DOG. Even though it was said in Spanish, I could understand what was being said, as Spanish is close to my native language. It made us feel uncomfortable and unwelcome. Despite that, we still chose to give the restaurant a chance. The staff continued to walk past us giving dirty looks. Our server herself was kind, but she forgot my appetizer, and when my steak finally arrived, it was overcooked and had an extremely unpleasant taste almost like gasoline. After an already long and exhausting day, this experience completely killed our appetite. We ended up going to bed with empty stomachs, which was especially disappointing given how hungry and tired we were. It’s unfortunate because we truly liked the hotel and most of the staff, but the restaurant experience left a very bad impression. The food quality and the treatment we received were unacceptable.

Joey Zaliauskas

5 months ago

★★★★★

Great place but horrible food, order a club croissant that was toasted and cooked with cheddar supposed to come with Swiss cold but it was a hot club sandwich supposed to come with fries and I got onion rings, had a baked potato asked for no sour cream and they put sour cream on it asked for mayonnaise three times I got ketchup....$120 later with drinks wasn't happy

Jarrod Whittington

a year ago

★★★★★

Had shrimp skewers and roasted veggies with king crab legs. I was very pleased to find crab legs on the menu, but a little advice: if you're going to offer top-tier entrees, use only top-tier seasoning. The gold standard is Zatarain's Concentrated Shrimp & Crab Boil Liquid . It's less messy and the flavor hits the mark every time. I also found the roasted veggies to be a tad bland, but were a treat still. The salad bar was simple but good, and the restraunt and bathrooms were beautiful.