All Reviews
Shelby DeLattiboudere
6 years agoI had such a great experience here. First time I went it was live music and the waiter was very sweet. I didn't like the cajun chicken pasta and he took it back with no problem. The X Rated Lady martini is amazing. The last 2 times I went, my waiter Tyler was so sweet and helpful. I have no complaints. Also my favorite thing is the lobster fondue!! ITS AMAZING!! Would recommend 100%
Ben Steffler
6 years agoSarah was our server and she was great! She recommended drinks that we might like and answered all of our questions cheerfully and politely. I had the Road Trip which was BBQ ribs, pulled pork and brisket. Everything delicious and most. I was honestly a bit sceptical of how their BBQ would be but the meat was high quality and well smoked. The atmosphere was also great! Live jazz, a whiskey, and smoked meat. That's a trifecta that not many restaurants in Kalamazoo can boast. I'm a big fan of The Union and can't wait to go back!
Sydney Klemeks
6 years agoSERVICE: Was perfect. The young woman who took our order was very attentive and seemed like she genuinely wanted to be there. Her smile was contagious and I'm glad she served us! FOOD - DINNER: SO YUMMY!! I got the ribs with a side of red skin potatoes and Mac and cheese. First of all, the meat on the ribs SLID right off on all but two of the bones. I barely had to even work for my meat. I was actually happy to have to chew off the meat on that last two bones as half the fun of eating ribs is eating like a caveman, right? The potatoes came whole and were crispy on the outside and I wanted to die because it was so good. They have a basket of BBQ sauce you get to choose from, too, which I loved because I LOVE BBQ! FOOD - DESSERT: I got the lemon curd cheesecake and it was super delicious. I loved the mix of tart and rich sweetness. DRINKS: I had an alcoholic drinks, a mule basically. It wasn't a heavy pour (which I hate). MUSIC: It stated the music would start at 7pm I believe but it didn't start until well after 8pm. But, it was a nice rockabilly duet and I loved it. I enjoyed having the live music with my food and company. OVERALL: Will definitely be going back. Good food, service, and atmosphere.
Michelle Salemka
6 years agoHonestly, The Union is usually pretty great and my family has been coming here loyally for years. Especially on Thursday nights, their 50% off from 3-5pm is an amazing deal. We love it. But tonight was just absurdly bad. We arrived at 3. Got seated right away, put in drink orders right away and food orders about 20 minutes later. At 330, the waitress (Angela, she says she’s been there since August but she is clearly Very New) apologized that she had just spilled our drinks and they were being remade. My husband’s drink showed up at 345 and finally, at 405 (more than an hour after I’d ordered the thing), my drink showed up. Over an hour. With some apologies from Angela and the Manager who we brought over to the table after Angela failed to go get her upon our request. The food arrived late, as well (at least 45 minutes from order to arrival) and mine was scorched (photo attached) and my sister’s didn’t have the shrimp she’d ordered with it. Angela botched at least one drink order and the supposedly free first round wouldn’t have been free for my mom if I hadn’t analyzed her receipt. To cap it all off, she went around when we were asking for our bills and asked each of us to recite our orders to her because she apparently hadn’t written them down? I get it. Several folks at our table have worked in restaurants/bars and know how crazy it can be. But we weren’t the only table receiving terrible service and this was clearly a failure on multiple fronts. There very likely weren’t enough people working (even though it was much less busy than usual Thursday nights) and those who were working were likely getting an earful from angry customers like us. I sure hope they lost a lot of money this evening because it absolutely doesn’t represent the quality of service and food/drinks we were used to.
Hannah Haghdadi
6 years agoI went on a Wednesday night and they had a great jazz performance! Good mac and cheese and beer. I got the mushroom and onion mac and cheese as a side and I loved it! Their beef brisket and side of salad were mediocre though. The brisket wasn't really served like a brisket (sliced meat), it was rather a pulled brisket.
Sarah Cerda
7 years agoGood food and service, but the music was a little too loud to be able to order much
bryan jakubiec
7 years agoFood was amazing, we went during lunch for Drinks and would love to go back for live music. The atmosphere was great and could have spent a few hours just sipping on drinks and apps.
Paulette Scurry
7 years agoGood service, nice atmosphere. Fantastic prices as a rewards card holder all eat in food is 30% off on Monday's! Lobster Mac n Cheese with side salad hit the spot!