About - Tomo Japanese Restaurant
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Amenities and More
Children
- Good for kids
Amenities
- Bar onsite
Top Reviews
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Sushi was the worst I've had in Jacksonville. Terrible portions, low-grade fish, overpriced, carelessly made, bad rice. 8 hours later and we realize we're dealing with symptoms of food poisoning. Service was awful... there were two other tables in the restaurant, 3 servers, and we still had to tell our server that our food was ready; heard the bell ring twice and server was off making smalltalk. Restaurant was kept warm, shoes were sticking to the floor, place smelled like moldy washcloths. Had to listen to Pandora commercials every 5 mins because they didn't bother purchasing a subscription for their overhead music system.
I ordered the hibachi from here and for one it is expensive, two they hardly give you any food and I paid for steak and chicken for $20 plus delivery fee and only got steak and hardly that! The steak was chewy and not very flavorful! Do not go here! The portions are aweful! I will keep going to Fancy Sushi! So much better and they give you free appetizer, soup and huge hibachi portions!!!
After spending a few years in Japan, my family and I were missing the cuisine. Tomo Japanese Restaurant did not disappoint us in the least. We indulged in the pork belly ramen, the yakisoba, yakitori and gyozas. They were all delicious....perfectly so! All the dishes were exactly like the ones we had in Japan. The staff was absolutely wonderful! The hostess who seated us was sweet, polite and courteous. Our server, Ashley, was excellent. The Japanese take great pride in their customer service. The superior service is one of the things that we miss the most from there. Ashley could have been trained at one of the best restaurants in Tokyo. She was outstanding! We will definitely be revisiting Toko in the near future.