About - Tree Service Rutherford.
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See All ReviewsTerrible. I live in the same town and couldn't even get them to give me a quote. Wasted all day for the estimator to come on the day THEY SCHEDULED and never came. Don't waste your time.
Good, but not great. The price was very good; much less than the competition. They removed a maple in my backyard for $475; the cheapest quote from others was $700, but price isn’t everything. They did the job while I was at work, removed the tree, and left what looked like a large mound of wood chips and top soil (grindings), but when I dug through the grindings I discovered that only half of the root stock had been removed (the tree had a large amount of roots above ground and Rich had guaranteed a complete removal of them). They had left a huge 4 ft circular ring of root stock, most of it was a foot above grade (above ground level), and some of the roots where 3-5inches in diameter. I called Rich on his cell, he sounded surprised that I had dug out the grindings (“you dug it up?”), he explained that usually he does the final grinding himself, but this time he left two new guys to do the final grinding. After almost 2 weeks and 3 calls from me, Rich sent his guys to finish the job. If they had finished the job right the first time I would have given them a perfect score, because their price is very reasonable and all I wanted was the tree removed. If you are planning to use them I would definitely recommend being there while the work is done, or at the very least inspect the work before they leave. During the almost 2 weeks that I waited for them to return and finish the job there were 7 days with nice weather (no rain & not too cold), but obviously I was no longer priority.