Troops Subs

DJ Capone

2 months ago

★★★★★

I’ve been coming to Troop Subs for years because, honestly, the sandwiches are great and the prices are hard to beat. However, today was the absolute last time I will ever step foot in this shop. The food might be good, but it doesn't make up for an owner who is consistently rude and disrespectful. I ordered a turkey and provolone "all the way," and then simply asked for a second sub prepared the exact same way, just without the meat. He reacted like I had asked him to commit a criminal offense. When he asked what I wanted on it, I repeated "all the way," just like I always have. He snapped at me, saying, "I don’t know you, now what do you want on your sandwich?" When I tried to clarify, he kept cutting me off and then actually started criticizing me in front of another customer. To make matters worse, the sandwich I asked for without meat had pieces of roast beef on the bread—I’m guessing from the customer before me (the one he was busy criticizing me in front of). Since there was meat on it, my wife ended up having to throw the whole thing away. Thanks, Troop Subs. Real classy. It’s been a great run, but the owner's attitude is toxic. After looking at other reviews, it's clear I'm not the only one dealing with this. Great food isn't an excuse for treating long-time customers like garbage and serving sloppy, cross-contaminated orders. You don't have to worry about me ever coming back.

Andy S

4 months ago

★★★★★

Hot roastbeef and gravy was delicious with some added hot peppers! While some may call it run down or dated, the charm of an older store front brings a lot to the table. Stop in and check them out.

Teri Rocco

5 months ago

★★★★★

So the subs are good, but know what you want and don't expect anything but exactly what they want to give you. One type of bread, and if you want to split the sub, don't even think about one side having mayo and the other not. Just a couple tables to eat at. Rest of the place is a total mess. But meat quality was good.