Wing Hong's Express

Ronald Miller

2 months ago

★★★★★

Prompt service The food is so dang good. Portions are large and full off your favorite proteins. Love Wing Hongs

John K

3 months ago

★★★★★

WORST CHINESE!! I ordered the general Taos chicken horrible it was chicken tenders soaked in sauce very low quality I got beef lo mein it was angel hair pasta the beef was so bad I couldn’t even chew it I called to return the order thw lady refused to do anything then hung up on me stay away from this place very disgusting and disrespectful and the prices online are not what they claim to be add 4$ to everything

Ryan Bratt

4 months ago

★★★★★

The family is sick, so we just decided to get carry out. That was the biggest mistake. We have been eating there for a few years and the young man that works the counter is always very nice and respectful and the few interactions I have had with the older lady were never very pleasant. This time when I picked up our order, I told the young man my name as usual and I paid for the food and went home. My wife started getting the kids food ready and noticed that we had the wrong food. She called to ask if we could get the right order and since our food was cheaper and the difference back. The lady started yelling at my wife saying that she had me on camera agreeing to the order that he read off. She then said that since I agreed to it that there was no refunds or exchanges and hung up on my wife. My wife called back and talked to the young man and he apologized and said if we brought the food back he would give us our original (now cold) food order and refund the difference. Mind you, I’m on trip number two and this place is 15 minutes from my house. I brought the food back and the young man apologized telling me that there were two orders with the same name. I apologized because it was partially my fault for not paying attention when he read off my order which I didn’t hear him ask. He was having trouble getting my refund and the older lady came out and gave him a death stare and started yelling at him for messing up in front of me and two other customers. I told her that it was an accident and we both made mistakes. That really pissed her off. They were still having problems getting my refund of the difference. I told her that so they didn’t have to throw the food out that I brought back and I messed up too. Don’t refund my $20 and I’ll take all of the food with me. She lost her mind and started to check the whole food order that I brought back to make sure everything was there. She started yelling and said,” you touched the food.” How else do you check to see if it was right. This response told me that she was going to reheat the order that was at my house full of sick people and sell it to someone else. I started to get loud back and told her,” I wanted no food and a full refund,” and she refused. Her husband came out and told her to give me a refund. After two trips, I left with $52 and no food. It wasn’t even that big of a deal, just very poor customer service skills on her part that made something out of nothing. Definitely not going back there again. The angry lady shouldn’t be able to talk to customers anymore. The kid was doing the right thing for the situation and handled it correctly. On a more positive note, Leo’s Coney Island came through with great food as usual.