About - BJ's Drive-In
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Amenities and More
Offerings
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible parking lot
Atmosphere
- Casual
Top Reviews
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Hello I would like to speak to Gilbert the owner. I just had the worst experience with your staff and establishment. I called in to order JR burgers, she said we don’t have any. I said ok can I have 4 cheeseburgers and she said ok give me 15 min. I get there to pay and I thought I heard $35. I pay, didn’t get my receipt, I never do. I get home open my plates and it is 4 huge burgers. Of course I check my card and the charge is $103. This for a first time customer, is the worst that can happen. I had no idea that asking for 4 cheeseburgers would amount to this. I call back and the lady is rude and states she’s the manager, owner, and as of today fraudster. I would not recommend this place, they do not communicate well and they will not care if they failed at customer service.
Lady at window VERY RUDE! online menu is 0% accurate. Single patty 1/2 pound burger is 20$ Did not finish my order, woman at window does not belong in any type of social environment whatsoever! Should be fired but she’s the owners wife. Feel sorry for that guy, she is going to ruin his business.
They don't even deserve a 1 star!!! But I have to give it to them so that I can share my experience. Lady at the window was rude and very disrespectful! All I did was ask for a menu. She said she didn't have one and rolled her eyes and shut the window in my face! I left and called to speak to the manager she said she was. I asked her if she was the only one there she said the owner was there. I ask the speak with him. She said "NO HE IS MY HUSBAND AND I AM NOT GOING TO LET YOU TALK TO HIM" I'm sorry but if the attitude of the person that is handling your did is this bad, I can only imagine how much they care on safety and food handling the publics food! I will never go back again!