Fireside Jamaican Restaurant

Ms wright

a month ago

★★★★★

I have been here a few times and usually descent service nonetheless. Tonight the guy working had a very bad demeanor, very agitated. He left out my plantains and when I asked he said they only give if you ask (um sir, give me what I paid for)! He threw them in a bag and passed them to me. Not to mention with a medium plate, he was clear that you only get four oxtails😂 If it weren’t for my crave, I’d went home and cooked them myself. Poor service, do better!

Ken Coutain

a month ago

★★★★★

Placed an online (Uber Eats Order) for 2 Jerk Chicken and steam cabbage meals. Upon arrival (20 mins after the pickup time) the order had not been made and instead of the jerk chicken I had ordered I was told I had no other choice but to take jerk wings (that were burnt) and vegetables because the jerk chicken was out. I’m not sure why the order was accepted but regardless, I was also met with very impatient and rude customer service

Really Rene

a month ago

★★★★★

This used to be my go to spot, but due to past bad service I stopped being their customer. Decided to give them a chance again and the girl behind the counter solidified why I will not be returning. Her phone call was more important than listening to my order properly(plus the music was very loud). I asked for a breakfast plate, and some food(yam) with liver gravy. She then charged me for a full liver plate, when I addressed the price because I only had one platter not 2 she still over charged me. She charged me $3 for gravy. Doing all of this while having her conversation on the phone. I apologize to her because apparently I was interrupting her call with my order. I’ll just take my money elsewhere. Not worth dealing with unprofessionalism.