About - Sharks Lansing
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Amenities and More
Offerings
- Late-night food
- Quick bite
Accessibility
- Wheelchair accessible parking lot
Atmosphere
- Casual
Top Reviews
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Great food. Food done on time. Perfect service.
I called to place an order and was told they’re not taking lunch special orders, he’s busy, call back in a hour. Knowing the lunch special is over in a hour because it ends at 3pm. I normally never have a problem here and their food is fresh. But turning a customer away who was about to place 4 orders and comes frequently is bad business. You could’ve just extended the pick up time if you’re more busy than normal. I can’t imagine it being overly busy in this blizzard anyway.
I purchased a large catfish nuggets and an order of fried okra yesterday (which was for my dinner yesterday). I also purchased 6 "full" wings for my lunch today which was $9.99. When I opened up the wings today they were the size of Cornish Hen wings. Typically (I go to Sharks all the time), if the wings were extremely small, like these were, they compensate by adding a couple of extra wings. After I discovered the size of the wings, I called to tell them about the chicken and that I couldn't bring the order back today because I live quite distance away. Before I could get the sentence complete, the person that answered the call (I assume he was in charge) rudely told me "there is nothing I can do for you". I tried to tell him I still had the chicken and the receipt and again he repeated that there was "nothing I can do for you"! So, I informed him that I would never be back again and he hung up. I spent over $32 for the food mentioned above. Please know that I don't have to take whatever you chose to give me when I am paying this much money ($9.99 for 6 wings, almost $1.70 per wing!!!!). And, You definitely will not talk to me anyway you please. I don't get into stereotyping cultures, hiwever, this rude, "take it or leave it" demeanor is much too common in Sharks!!! I WILL NEVER, EVER, PATRONIZE THIS LOCATION AGAIN. Pictures below.