Just got home from Sonic. I asked for 12 corn dogs I only got 11. Not the first time Sonic messed up on my orders. I don’t mind waiting in line if it’s not going to take long. But when I have to wait 5 min or longer and all I want is a drink or cup of ice. That makes me angry. When ordering my corn dogs I was asked to go around and park to wait. Don’t mind, but earlier when I got my cup of ice because it was so hot and no AC in my car. There was a car at the window that took longer than 5 min. They should’ve been asked to await their order. Car in front of me, myself and car behind all we wanted was ice cup or drinks no food. No one answered the phone when I called to complain about missing corn dog. We’re
This was supposed to be an all American Bacon SONIC Smasher. It was supposed to be a replacement meal because they messed up my original order. But it's clear that you have some people working there that hate their job. My burger was such a poor version of what it was supposed to be. No lettuce, no tomatoes, no onions, no pickles, but at least you didnt forget the bacon this time?! If you hate your job, change it. Don't take it out on our food orders. If you did it right the first time you wouldn't ever have to deal with discontent customers.
The staff was pretty nice. They didn’t say much to me, but overall it was a good experience. They were pretty fast when it came to getting orders out, which I appreciated. The place seemed organized and everything went smoothly while I was there. Overall, it was a decent visit and I would probably come back again.
When ordering online this is the restaurant that it defaults to and the service here is subpar or just flat out no good. There have been several times I'm missing items, receipt altered to remove items when already paid in full andwrong items in the bag. If that wasn't the end of it the food looking half assed made. It seems like whoever owns this location doesn't want to be bothered by calls or complaints about the employee workmanship or the food quality/quantity as they do not provide a phone number to call on the receipt, on maps or on apps. They expect you to just accept and take what they give you and not complain or attempt to fix any problem. They just want to be bothered by anything. This needs to be rectified or this place shuttered as they don't seem to care enough about anything.
Sonic with a dinning room! Food was great
Don’t waste your time at this location. They didn’t give me all my order and when I tried contacting them they aren’t available to take responsibility. They don’t provide a proper number to call them online and they didn’t answer the number I found on my receipt. Other Sonic locations have great customer service so do yourself a favor and drive a few more miles to a different location.
This was not fast food at all. Stall #7 was not working. I waited a long time before anyone responded, and when they did, they asked me to keep waiting. I then waited another 25 minutes just for a Double Smasher. I was in a hurry to get home to pick up my child, which is why I chose fast food to save time—but instead, I ended up waiting far too long. I was unable to get out of my car and kept waiting for my food, but nothing arrived. I hadn’t eaten all day. Eventually, I had to get out and go inside to ask about my order, only to find out they hadn’t even started making it. From the time I parked to the time I received my food, it took 35 minutes. The experience was extremely disappointing and very frustrating. The staff’s attitude was polite, and they did give me a coupon, which I appreciate. However, I do not plan to return to Sonic again.
Pressed button at stall 6 at 4:25, no answer for five minutes. No other car in drive thru or other stalls. left without anyone answering.